Refund Policy

1. 14-Day Refund Window

If this is your first subscription payment, you may request a full refund within 14 days of purchase — no questions asked.

2. Recurring Payments

Monthly renewal payments are generally non-refundable, except:

• Where required by applicable law
• In case of a verified billing error
• At our discretion for exceptional circumstances

3. How to Request a Refund

To request a refund, email us at [email protected] with:

• The email address used at checkout
• Date of purchase
• Brief reason for the refund (optional, but helps us improve)

4. Processing Time

We aim to process eligible refunds within 5 business days. Your bank or payment method may take additional time to post the refund to your account.

5. Chargebacks & Fraud

If we detect abuse (e.g., repeated buy/refund patterns) or fraud, we reserve the right to:

• Deny refund requests
• Terminate the associated license
• Suspend access during chargeback investigations

6. Cancellation

You can cancel your subscription at any time. When you cancel:

• No further charges will be made
• Access continues until the end of your current billing period
• Cancellation does not entitle you to a refund of unused time

7. Your Legal Rights

This policy does not limit any mandatory consumer rights you may have under applicable law (including EU consumer protection laws).

8. Contact

Questions about refunds? Contact us at: [email protected]